Contact

Need a download link, help with your device, an update on a parcel, or a fix for a damaged book? Please use the contact form below. We aim to respond within 48 hours.

For an existing order, include your order number and a brief description of what happened. If you cannot find the number, tell us the email address used at checkout. Please do not send passwords or full payment-card details.

If you need help using this website or reading information in a different format, tell us what would help. Photos can be useful for damaged items, but please contact us even if you cannot provide one.

Book club, bulk-order, and other book questions are welcome through the same form.